Ravelry’s disastrous and totally tone deaf manner of updated has put the focus on a diverse and serious group of marginalized users. I also know that we design for other people: we need to listen to them to create a successful experience. It’s a tremendous amount of work. I am heartened to see that the Black Lives Matter is getting the attention it deserves. In this video tutorial from the American Crochet Association, we review the new look Ravelry has launched today (16 June, 2020). UPDATE: You can now revert to the old Ravelry design. Looking at the bright side, this could be the right moment for bringing about some healthy competition and other ways or spaces to meet. Besides the aforementioned physical issues, the fact that screen reader software doesn’t work properly blocked a group of people from accessing the website. Luke and his team wanted to extend this idea to the IKEA website as well. [1/6] pic.twitter.com/nCVTcr2fi8. There is a strong subjective component at play in judging a new design, to the point that it is almost impossible to make everyone happy. On June 19, a lengthy blog described how the team picked … Ravelry published a 35-pages survey. Ravelry is an independently run community website and resource for knitters, weavers, crocheters, etc. It was first launched in 2007. I’m not an assiduous knitter, and I wasn’t using the platform that much, so deleting my account was a natural step. Dec 13, 2017 - Please note, as of 7/23/2020, this pattern is no longer available on Ravelry. However, after reading several pages of the feedback thread, I'm shocked at how negative the community response is. From what we understand, Ravelry recently made changes to their user interface which, according to some users, may be affecting people w/photosensitivity. Our objective for this project was to redesign the user experience of a digital product for 5 years in the future through research and design sprints in teams of 2-3. Thank you so much for reading and commenting! ASAP: All regularly priced ready-to-ship yarns. In June 2020, Ravelry announced a redesign of their new website. New site redesign on June 2020. In the absence of early user testing, it might have been a good idea to roll out the redesign in batches, letting people use the new pages and leave feedback. Log In. These impressive statistics are mentioned to demonstrate how important nailing their recent redesign was. It was started by Cassidy and Jess Forbes in 2007. People needed to look at screenshots from the same pages that caused them problems. They also introduced the concept of a chatbot who could guide buyers through the purchasing experience. The Ravelry community are speaking out against the lack of inclusive design decisions and some people have been experiencing seizures when using the website. On 16 June, with no previous announcements, Ravelry rolled out a redesigned interface with new branding. Follow the thread on Twitter: Members of our epilepsy community have expressed concerns about content on knitting & crocheting community Ravelry. A "no hate" platform has become quite a divided space and ridiculous. Another facet is watching reactions: a session of half an hour per person would have uncovered many of the current complaints. It was very functional & fast loading, but not the prettiest. Define your visual language . 480 reviews for Ravelry, 3.2 stars: 'Ravelry no longer accepts Trump projects or supporters EXCEPT if you make projects that say "$#*! This site uses Akismet to reduce spam. I’m so disappointed in them. Be patient with pattern migration. Ravelry is saying all of the right things about inclusivity, but their actions prove they ‘talk the talk’ but don’t know how to (or don’t really care about) walking the walk. People tend to spend a lot of time looking for patterns and instructions: arguably, a less contrasted interface might have worked better. Tools are available to check whether a website is compliant, but again, testing with people gives better and more realistic results. To avoid causing problems, I’ve created a separate page to show a couple of screenshots of the redesigned interface. It was a surprise for everyone, especially for the ones that started to experience physical issues while or after browsing it. Get 3 months of free membership to learn UX Design! This year the script flipped when Ravelry was accused of failing to be inclusive by not fixing a website redesign that some users said triggered migraines, seizures, and nausea. That’s probably because Ravelry was always perceived as a community. In June 2020, Ravelry announced a redesign of their new website. Sort & Filter. Finally, the newly redesigned icons have many details that get lost in the small rendering on the page: a 16px square that seems to be a code legacy. Since Ravelry changed its site design last month, making it unusable for some people (and it’s unknown when or if those issues will be fixed) many people are looking for alternatives to Ravelry for buying and selling patterns. Ravelry has turned out to be the rudest and most judgemental website I’ve encountered. A few days later, they provided the ability to switch back to the old design, a decision that was greeted with gratitude but also with reports of previously non-existing bugs. We affectionately call her "Lumpy" :) If you need to update the Ravelry logo on your website, blog, marketing materials, social media, etc., we have a new page for that here. Continue to ask designers for alternative outlets for their products. They average about 1,000,000 active users every month with a user base of almost 10 million and exponentially growing. Ravelry … A UX Designer with a passion for photography, she writes about design and tech. I will miss the knit a longs I was participated in. In response, Ravelry has shut down the “Accessibility” thread in their “For the Love of Ravelry” forum, silencing their neurodiverse user base. Based on my understanding, they waited for all pages to be ready before starting to test the new design, a choice that backfired. Ravelry made a political stance based off untrue statements, it's disturbing that yet another platform takes a side and causes more division.' IMPORTANT: Some users are experiencing migraines and seizures when accessing Ravelry due to their site redesign. One of the goals is to understand if an interface is usable. Hands Occupied and the related work I do enabled me to leave my library career four months ago to pursue a full time design career. They are concerned with different aspects of the design, but overlap. The issue with the iPhone’s operating system was clear: the newly introduced animations and the way they were implemented made people with vestibular disorders sick. I like your summary very much! I am so sorry that our actions, or inactions, have made anyone in the community feel unheard. Website lionbrand.com In response, Ravelry has shut down the “Accessibility” thread in their “For the Love of Ravelry” forum, silencing their neurodiverse user base. While researching this blog post, I found an article stating that this cannot be anything different than mass hysteria. Ravelry’s response has been to block any discussion of accessibility issues on the website. Here’s how →. Remember me Log In. Username Password. For those unaware, in June the yarncraft website Ravelry.com suddenly and without warning rolled out a full site redesign and rebrand. Accessibility and usability are among the core areas of user experience, as is credibility. I discovered a setting in my laptop that allows me the option of dimming the contrast, but Ravelry still bothers my eyes. As a knitting and fiber website, it has a shocking 9 million members. Same. The Epilepsy Foundation of America issued a warning and indicated what might be the trigger to the seizures. We have had migraines, headaches, vertigo, 10 seizures, eye strain. Suddenly, Ravelry wasn’t anymore the inclusive and friendly website everybody knew; it turned out to be a web company like any other. There is no other way to put it: accessibility and usability need to be an integral part of the design since the beginning of a project. Redesigns can be controversial: the more people are used to an interface, the more difficult it is to accept changes. A UX Designer with a passion for photography, Silvia writes about design and tech. Ravelry published a 35-pages survey. While the aesthetics of the site could be debated, the new site triggered hundred of migraines in migraine sufferers, and at least eight confirmed seizures in users. We already had our cinnamon color for the logo, and now we needed some color friends. The layout elements have dark solid borders, while the background is white. Ravelry is my favorite free resource website! As stated in a blog post published three days after the release, the team at Ravelry started the redesign in January 2019. But I believe that moving on is the best thing to do now. Each question required to check designs which had to be opened in a new window. It explained everything so well. Your blog post was excellent. The new branding is colourful: there are at least three bright accent colours and two others that are more neutral. It was hard to understand the differences without seeing them side by side. I am dismantling my account, have left all of the groups, and use only my pages when I am there. The platform is massive: 800 pages that needed updating one by one. The seizures appear to be triggered as part of the high contrast redesign colours and patterns, as Countess Ablaze describes: While the aesthetics of the site could be debated, the new site triggered hundreds of migraines in migraine sufferers, and at least eight confirmed seizures in users. Updates: the text has been corrected to delete inaccuracies about when the old design will be retired (there will be a six-month notice) and the fact that screen reader software didn’t work correctly with the old version, too. They have also closed comments on their Instagram account, deleted comments on their Facebook page, and are not … Comments poured in a thread that had more than 7,000 replies. When I began this blog 6.5 years ago, there was no intention for it to be anything but a hobby, but now it’s my whole job. Learn how your comment data is processed. In June 2020, Ravelry announced a redesign of their new website. After the redesign was unveiled on June 16, the Ravelry team posted twice on its homepage. on How Rebranding Cost Ravelry the Trust of Their Community, Design, Digested #7: Biased AI, Phone Addiction and Social Media Manipulation, Design, Digested #8: How a Well-Known Website Lost the Trust of Their Community, Design, Digested #8: How a Well-Known Website Lost the Trust of Their Community – Silvia Maggi Design: Blog, Designing Safer Web Animation For Motion Sensitivity, Designing For Accessibility And Inclusion, Older Users and Web Accessibility: Meeting the Needs of Ageing Web Users, Color accessibility: tools and resources to help you design inclusive products, https://stitchedinthemiddle.com/ravelry-disability-and-accessibility-part-1/, Undoing Toxic Dogmatism; Designing Less; Be More Effective, How the Instagram Navigation Became Convoluted, Design, Digested #14: Elimination of Violence against Women, Get 3 months of free membership to learn UX Design. Checking static images will never compare to checking live pages. If you did, then consider buying me a coffee. It’s quite scary to think that a company has had a monopoly on a market for so much time, even if it happens very frequently these days. It’s good to see that the community is actively looking for ways to help who cannot access the website. Design, Digested is a newsletter about design, tech, their implication in our lives and the occasional photography work. While it’s clear they want to make the redesign work by fixing the problematic areas, the survey was troublesome: Here are some examples of the damage a redesign can have on your SEO: Changing your URL structures can create broken links and collapse your site architecture; Removing pages often means losing valuable backlinks ; Too many 301 … On June 26, a post called “Ravelry’s New Look: a Check-in” addressed readability and accessibility. If you found something valuable in my posts, then consider buying me a coffee. In June, Ravelry launched a site redesign. The old Ravelry site had quite a dated look. I definitely think Ravelry probably should have incrementally updated the design, or made it an opt-in beta to gather feedback before just changing it for everything. newest posts; eye candy; tips; humans of ravelry; A letter from Jessica. This was the hardest part of creating the new look. Design, Digested is a newsletter about design, tech, their implications in our lives and the occasional photography work. While I developed a mild headache after viewing patterns through the new interface, it was the callous disregard for others in the Ravelry response that has left me avoiding the site. I felt the same. Dear Ravelry Community, I first would like to apologize for any stress and uncertainty that the Ravelry site redesign has caused in what is already a difficult year. But unlike with most other Big, Unwelcome Changes on the Internet, there was a third group—people who were physically harmed by the new site. The best practice is to conduct user testing sessions, where users are given tasks to complete. I've been shocked at the degree of negativity around the Ravelry redesign. The Ravelry team was slow to respond and, when they did, the community felt like the apology was inadequate. Thank you very much, Jennifer! Tools are available to check whether a website is compliant, but again, testing with people gives better and more realistic results. I hadn’t considered Ravelry as an industry monopoly before this occurred, but I’m now left me hoping to support some form of competition! After a group of users experienced physical issues from browsing the redesigned interface, Ravelry lost the trust of their community. My best friend, who is both a knitter and librarian, told me about it back in 2009. By making your team an integral part of the website redesign process, the new website design will benefit from their expertise and experience. In Ravelry’s case, even those who are free from these issues are suffering from visiting the site. Many links on our website link to Ravelry pattern pages. When words are not easy to find, she publishes her pictures. In response, Ravelry has shut down the “Accessibility” thread in the “For the Love of Ravelry” forum, silencing their neurodiverse user base. Trump" or pin cushions with Trumps head. Six days ago, Ravelry rolled out its new branding and redesign and at Countess Ablaze we have made the decision to strip our Ravelry profile, although we will update with new yarn bases so our beloved customers are not impacted on their project pages, and I’ve gone through our website today to remove all URLs to Ravelry. The redesign marks a new phase in the strange and exiting journey that has been Hands Occupied. When words are not easy to find, she publishes her pictures. Thus, the icons are not conveying their true function, adding yet another challenge. I am a member of the Interaction Design Foundation, the world’s largest UX Design learning community. Ravelry’s old logo, complete with Pride flag to show their history of inclusion. THAT IS A COUNTRY. It was a lot of work. Accessibility makes sure people with disabilities can access the web. Read it here: https://stitchedinthemiddle.com/ravelry-disability-and-accessibility-part-1/. Please contact us for help at info@knitcircus.com if you have concerns. Many of you will recognize the name Ravelry, and you should. Even more important now is for communities, online and not, to be more inclusive than ever. When Ravelry redesigned their website in June 2020, their new design immediately created accessibility issues for people. CraftGossip | Start Here | Contact Us | Link to Us | Your Editors | Privacy and affiliate policy. She is my first Ravelry friend and I have had so much fun saving and sharing knitting patterns on the platform with her, as well as all the knitters I’ve met over the past decade. Involving users as soon as possible in the process is paramount; we need to gather feedback and iterate to avoid wasting time and money. This chatbox also mimics the in-store experience by providing the same level of customer support as the … I am so sorry that our actions, or inactions, have made anyone in the community feel unheard. The survey. I want to see each of the marginalized peoples get the attention they deserve, and that necessary changes are made for all that need them. A website is credible when it engenders trust in its users by being accessible and secure. The old version had been around FOREVER, so this redesign is a big deal! They invite users to send them emails, but although they respond promptly to bug reports, to my knowledge no one has had a reply to emails about accessibility problems. Stitched In The Middle wrote a very informative post explaining how accessibility helps everyone. Your logo even causes issues for people with astigmatism. They’ve doubled down now and issued a form letter heavily implying that the people having difficulties are making it up, and that no one from the Epilepsy group actually looked at the site. We acknowledge that our responses . With time, users get used to the new: but this doesn’t seem to be the case. My hope is that enough of us will move on, and utilize other platforms to access the designers we love. In addition, you’ll also keep your team motivation high and foster a feeling of belonging and involvement. I completely agree that the team should address concerns around accessibility and ensure that the design follows existing standards around that. On June 19, a lengthy blog described how the team picked new colors and icons. Evanita hit me up with a message this week after learning how I had experienced a significant problem accessing Ravelry following the website redesign this week. The redesign highlights complete interior arrangements in a less cluttered way than the current IKEA site. It is heartbreaking, but I am going to move on from Ravelry. After the redesign was unveiled on June 16, the Ravelry team posted twice on its homepage. They have coded a workaround that uses a Style plugin and a Userstyle so that the website feels softer and a little more what we're used to. I have been an active member since November 2007. I forgot. While it’s clear they want to make the redesign work by fixing the problematic areas, the survey was troublesome: Ever since the first release, Ravelry made some changes to the interface, but they need to win back the trust of their community as well. Ravelry.com launched a new look website on 16 June. We acknowledge that our responses up to this point have been insufficient. While the aesthetics of the site could be debated, the new site triggered hundreds of migraines in migraine sufferers, and at least eight confirmed seizures in users. Usability ensures that a product is effective, efficient and satisfying while it stays accessible. Immediately reports of migraines, dizziness, and nausea appeared, as well as reports of seizures. Something like making sure a website is still legible when the font is increased on the user's system, or navigable without clicking or moving a mouse. As a designer, I know how exciting it is to redesign interfaces that feel dated and how hard it is to receive negative feedback. For well over a month, we have begged you to do something. Sign Up Ravelry is a free website for knitters, crocheters, and fiber artists. As with any big change, there were both fans and a fair number of users less-than-enamored with it. The redesign has caused migraines in some users after just a short exposure to the site, and for others, it has triggered seizures. Well-known among knitters, crocheters, designers, spinners, and dyers, Ravelry is a free platform where users can organise and keep track of their projects, network with other people and sell their designs. A poor website redesign can have negative consequences on your SEO, while a well-thought-out redesign can have minimal effects on your SEO. I understand that for someone it’ll be difficult, but I saw a few designers offer now alternative spaces where to buy their patterns. Are concerned with different aspects of the redesigned interface craftgossip | Start Here contact! Diverse and serious group of marginalized users heartened to see that the lives. Big change, there were both fans and a fair number of users less-than-enamored with it started the was. 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